Dispatch & Shipping TimeframesUpdated 15 days ago
When will my order be dispatched?
Orders placed outside of sale periods are dispatched within 2-3 business days.
Pre-Orders
If your order includes a preorder item, the estimated delivery date is listed in the product description. Where you have ordered other items alongside it, everything will be dispatched together.
Shipping times
The timeframes below are business days from dispatch. During peak holiday periods or in the event of postal disruptions — weather, major events — some delays are outside our control.
Australia Standard 3-5 business days
Australia Express 2 business days
United States Standard 3-5 business days
United States Express 2 business days
United Kingdom 3-5 business days
Europe (France, Germany, Spain, Italy) 3-8 business days
Asia (Singapore, Japan, China, Hong Kong, Taiwan, Malaysia) 3-5 business days
Once your order is on its way, tracking confirmation will arrive in your inbox. If something looks off — a parcel that isn't moving or appears to be heading the wrong way — reach us at [email protected]