Checkout+Updated 3 days ago

What is Checkout+?

At checkout, you have the option to opt-in to Checkout+ which covers return shipping and shipping insurance to your order.

When coverage is selected, a return label is included with your order, no additional cost at the point of return. Your order is also protected against loss or damage in transit.

If you choose not to add coverage, returns remain available to you. The cost of the return label will be at your expense.

All returns are subject to our Return Policy.

Return Options

Choose how you would like your return resolved. Both options are available through the portal.

Instant Refund

Once Australia Post scans your return package, your refund is processed instantly, no waiting for the item to arrive back with us - as long as it's on its way back to us within 7 days of initiating your return. 

Exchange

Select the item or size you would like in the portal. Your exchange order is dispatched as soon as Australia Post registers the first scan on your return, no need to wait for it to reach us first.